We’re pleased to offer worldwide signed for shipping on all purchases, no matter how big or small your order. All orders placed before 1pm will be picked, packed and dispatched by our fulfilment team on the same day. Please ensure your details are correct upon order as we are unable to edit delivery addresses of parcels already dispatched. If any customs or VAT charges are incurred on orders placed outside of the EU, the buyer is responsible for these charges.
We offer free shipping on all UK orders using Royal Mail’s Tracked 48 service
International shipping is calculated at checkout, using Royal Mail’s International Tracked service.
All customers are entitled to return their products within 14-days of receiving their order provided items are in original, unused and resell-able condition. We do not offer free returns. All costs associated with returning your order are your responsibility. We suggest adding insurance equating to the full value of the contents and choosing a service that includes tracking and requires a signature. We cannot be held accountable for returned items until we have received them. Please download our returns form here and once you have filled it out, send your order back to the address shown in the top right-hand corner of the form.
If you are unable to print the returns label, please include a piece of paper with your full name, order number and continue the steps above.
Our stock levels change very quickly - to ensure you don’t miss out on the product you would like, return the product to us as explained in the returns section above. Once you have dispatched the return, purchase the desired product. This policy is in place to avoid you missing out on items which sell out whilst your return is on the way back to us!
Unit D, Building 14
Royal Ordnance Depot